Veurink, Leslie

When will more people be added to the phone queue to answer scheduling calls??? I have had the pleasure of an extended wait time wanting to schedule an appointment. I should not be waiting more than a couple min max. Yet I sit on hold with recording that just keeps coming on telling me to leave a message or stay on the line and the call will be answered in the order it was received. I am a medical provider and it should not take this long to make an appointment. I have been on the phone waiting now for 22 min 52 sec and counting. Please can you rectify this problem. Thank you.