Janet Chan

My boys gets dental care at 3030 Explorer dr. I find it extremely difficult to reschedule appointment. One time I waited on the phone for 40 mins only to get transferred to the actual clinic to reschedule the appt. Why waste people’s time like this? I feel a machine can transfer calls much faster. Why not allow the patient to call the clinic directly to reschedule? Is there an app that I don’t know about that can take appointment and rescheduling? This is a serious problem that needs to be addressed