HALO’s Guide to Telehealth

Connect via telehealth

Telehealth has grown almost sevenfold since COVID-19 began to spread. While virtual doctor visits and remote monitoring devices could make medical care more convenient and accessible for any patient, seniors may have the most to gain.

In March 2020, Medicare & Medicaid temporarily expanded coverage of telehealth services for most beneficiaries for office visits, preventive health screenings, and mental health services. At least some of these provisions may become permanent thanks to proposed legislation.

Find out how telehealth can help you to maintain your independence and take care of your mental and physical health. Study this quick guide for patients who want to see a doctor without leaving home.

And when you are ready for your convenient telehealth visit, give us a call at 916-642-1867 and let your member services representative know that you would like a telehealth visit!

Benefits of Telehealth for HALO patients

  • Enjoy more convenience

    How far do you have to drive to your doctor’s office? With a virtual visit, you can forget about traffic and parking. Plus, if the doctor is busy, you can entertain yourself at home instead of being stuck in the waiting room.

    Call 916-642-1867 for more information

  • Treat chronic conditions

    Almost 80% of seniors have at least one chronic condition, according to the National Council on Aging. Telehealth is ideal for the ongoing care needed to manage the typical symptoms of diabetes, cancer, and other chronic issues.

    Call 916-642-1867 for more information

  • Access specialists

    Depending on where you live, you may be in for a long wait when you need a specialist. Online care is more efficient, so it may speed up the process for your referrals or in-house specialist at HALO facilities.

    Call 916-642-1867 for more information

  • Support caregivers

    Telehealth can also help family members and professionals who assist you with daily needs. Monitoring devices can free up their time by performing some routine tasks, and counseling can help reduce stress.

    Call 916-642-1867 for more information

  • Be proactive

    Virtual care also empowers you to play a greater role in staying healthy. For example, you might prevent a crisis by taking your own blood pressure daily and uploading the results.

    Call 916-642-1867 for more information

Tips for Using Telehealth

  • High Technology

    Virtual visits can be as simple as using your smart phone. Just before your appointment, we will email you a hyperlink.  Open up the email on your smartphone and click the link.  You will be connected to your doctor!

  • Book an appointment

    All you have to do is call: 916-642-1867 and select the option to book an appointment.  When you speak to the member services representative, just let him/her know that you want to book a telehealth visit.

  • Provide information

    You will need to provide information like your insurance provider, what you want to be seen for and any other important information.

For COVID 19 Testing, you can make your appointment online. Find out more information by calling 916-642-1867

Dealing with Limitations on Telehealth

Maintain continuity

You may have heard the term continuity of care, which refers to your relationship with your health provider. Experts recommend that you consider telehealth a supplement rather than a replacement for conventional visits.

Seek Urgent Care

Call 911 or go to your nearest emergency room when you need immediate attention. That would include any signs of a heart attack or stroke.

Report Unusual Symptoms

New and sudden symptoms are another reason to call your doctor. Early diagnosis will help you to receive correct treatment and increase your chances for recovery.

Prevent fraud

Telehealth can be safe and effective, but the usual rules for online safety apply. Guard your passwords and use secure internet connections.

If you're a senior, telehealth can help you to continue social distancing while receiving the medical care you need. Ask your doctor about which options are appropriate for you.